4 Questions To Ask When Hiring A Commercial Appliances Repair Service

Commercial appliances are mostly found in restaurants, bakeries, and hotels, etc. These appliances are specifically designed to store and cook a large volume of food at the same time. However, with time, they may show some problems as well. In such cases, you will need to call a repair service for gas oven, freezer, and commercial refrigerators repairs. To make sure that you are selecting the right people for the right job, here are some questions you could ask.

Are You Licensed Or Certified?

This is the first and most important question you need to ask. It is often that business owners while looking for the right repair service stumble upon companies that offer their services at a lower cost. As appealing as it might seem but you are simply risking your expensive equipment.

The reason such companies and services are cheaper than the standard market is that they are mostly neither certified nor licensed. As a result, such services will end up damaging your equipment further and costing you huge sums of money at the end of the day.

In addition to that, there are some states that govern such services and companies as well. The reason being that commercial appliances are not something to either play around or experiment with. In some cases, it can lead to serious consequences such as a restaurant catching fire.

Therefore, a licensed or certified service means that the company has acquired proper training and skills to work on expensive commercial equipment.

Which Commercial Appliances Do You Work On?

Commercial equipment includes ovens, refrigerators, freezers, deep fryers, and dishwashers. Each item differs from the other based on the size, type, and function. This means that there is no universal standard to follow when it comes to repairing such items. You have to deal with each product differently.

With that said, there are some companies out there that specialize in repairing one or two types of commercial equipment. This means that if a company specializes in repairing gas ovens and refrigerators, it is possible that their services are limited to that.

Therefore, if you have several different types of commercial equipment – which you do – you need to hire an appliances repair company that is not limited when it comes to the types of appliances for repairs or has different experts for different appliances. You can ask them what type of commercial equipment they specialize in and if it is possible to present some type of evidence highlighting their previous or ongoing projects.

What Are Your Service Charges?

Service charges vary based on the type of repairs and the equipment that needs to be repaired. While some items are easy to repair, others can take days. Additionally, repairing services also offer service packages at a price that will otherwise get you just one service.

While hiring a commercial repair service, customers often claim that they include hidden charges, which increases the final cost. Therefore, it is important that you ask the service about their charges. Instead of asking over the phone, you should request them to come down to assess the situation and get an estimate. That way, you will assure that the service will not rip you off.

Do You Offer Any Guarantee Or Warranty?

Certified and licensed commercial appliances repair services are bound to be more expensive than others. However, they should offer a guarantee or warranty of their work as well. If the repair service does not take responsibility for the job or the component they are replacing, it is better to look for other options.

The reason being that you are already paying extra to get the best job done by the best people in town. Therefore, it is logical for you to ask them for a guarantee. If that is not the case, then being licensed or certified does not bear any value.

Final Word

Concluding, asking simple questions such as the ones highlighted above ensure transparency. As a customer, it is your right to ask these questions without hesitation. Dealing with commercial equipment requires skills and expertise. And you need to make sure the commercial appliances repair service DC does not keep you hanging in the middle and complete the job without taking too much time and resources.